BC Game Help Desk
Below you will find information for new users and active players of BC Game. We regularly answer players’ questions and publish the answers here. You can ask your question in the comments to this section or contact the support team.
Answers to Player Questions
Can I Make a Deposit in Fiat (INR)
Yes, you can make a deposit in INR. To do this, you need to specify the deposit amount to the payment system in the payments panel. Be sure to track all your payments in “Payment History”. If yours was unsuccessful, send a tick with a screenshot and payment ID to the support team.
What Documents Are Required for Identity Verification?
We recommend that you only upload an ID card that has been issued by the government of your country. Do not upload scanned images of an expired ID with illegible text and photo.
How to Fix Errors in Games?
To fix minor bugs in games, enable hardware acceleration in Google Chrome. We also recommend disabling translation in your browser and clearing cookies.
How to Restore Account Password?
You can always request a password reset by clicking on the “Forgot Password” link. After that, you will receive an email with step-by-step instructions on how to reset your password and create a new one.
How Does No Deposit Bonus Work?
The no deposit bonus is reset after 7 days. You must wager the bonus amount in 60. The funds of the no deposit bonus can only be spent in certain games, such as Aztec Gems, Sugar Rush, Fruit Party and others.
Comments